Cookies and Data Protection Policy

Data Privacy Policy

ISOLUCIONES FACILITIES ENGINEERING, SOCIEDAD LIMITADA informs you about its Privacy Policy regarding the treatment and protection of personal data of users and clients that may be collected by browsing or contracting services through the website www.isoluciones.es . In this sense, the Owner guarantees compliance with current regulations regarding the protection of personal data, reflected in Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD GDD). . It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons (GDPR). The use of the Website implies acceptance of this Privacy Policy as well as the conditions included in the Legal Notice. This privacy policy establishes the way in which your personal data will be managed on this website. Our website may have links to third party websites. Under no circumstances will this privacy policy be valid for information collected on these other websites, so you must carefully read the privacy policy of each website before accepting the conditions and proceeding to use it.

Responsible for the processing of your personal data

Owner: ISOLUCIONES FACILITIES ENGINEERING, SOCIEDAD LIMITADA

Commercial Registry: Commercial Registry No. 1 of Seville, Sheet SE-124304, folio 187, volume 6817 of the general section of companies.

CIF: B90469032

Registered office: Avenida Camino de Cantalobos, Nº1 accessory 1B, CP41008 Seville

Email: info@isoluciones.es

Website: www.isoluciones.es

Principles applied in data processing

In the processing of your personal data, the Owner will apply the following principles that comply with the requirements of the new European data protection regulation:

  • Principle of legality, loyalty and transparency: The Owner will always require consent for the processing of your personal data, which may be for one or more specific purposes about which it will inform you in advance with absolute transparency.

  • Data minimization principle:  The Owner will request only the data strictly necessary for the purpose or purposes for which it is requested.

  • Principle of limitation of the retention period: The data will be kept for the time strictly necessary for the purpose or purposes of the processing. The Owner will inform you of the corresponding conservation period according to the purpose. In the case of subscriptions, the Owner will periodically review the lists and delete those records that are inactive for a considerable time.

  • Principle of integrity and confidentiality: Your data will be treated in such a way that its security, confidentiality and integrity is guaranteed.

You should know that the Owner takes the necessary precautions to avoid unauthorized access or improper use of its users’ data by third parties.

Your rights

The Owner informs you that regarding your personal data you have the right to:

  • Request access to stored data.

  • Request a rectification or cancellation.

  • Request the limitation of your treatment.

  • Oppose the treatment.

  • Request the portability of your data.

The exercise of these rights is personal and therefore must be exercised directly by the interested party, requesting it directly from the Owner, which means that any client, subscriber or collaborator who has provided their data at any time can contact the Owner and request information about the rights. data that you have stored and how you obtained them, request rectification of the same, request the portability of your personal data, oppose the processing, limit its use or request the cancellation of said data in the Owner’s files. To exercise your rights of access, rectification, cancellation, portability and opposition you have to send an email to info@isoluciones.es along with legally valid proof such as a photocopy of your D.N.I. or the equivalent. You have the right to effective judicial protection and to file a claim with the supervisory authority, in this case, the Spanish Data Protection Agency, if you consider that the processing of personal data that concerns you violates the Regulation.

Purpose of the processing of your personal data

When you connect to the Website to send an email to the Owner, subscribe to its newsletter, make a contract [or purchase online products from the online store], you are providing personal information for which the Owner is responsible. This information may include personal data such as your IP address, first and last name, physical address, email address, telephone number, and other information. By providing this information, you give your consent for your information to be collected, used, managed and stored by the Website, only as described in the Legal Notice and in this Data Privacy Policy. The personal data and the purpose of processing by the Owner is different depending on the information capture system:

  • Contact forms:  The Owner requests personal data which may include: Name and surname, email address, telephone number and address of your website in order to respond to your queries. For example, the Owner uses this data to respond to your messages, questions, complaints, comments or concerns that you may have regarding the information included on the Website, the services provided through the Website, the treatment of your personal data, questions regarding the legal texts included on the website, as well as any other query you may have that is not subject to the conditions of the website or the contract.

  • Content subscription forms: The Owner requests the following personal data: Name and surname, email address, telephone number and address of your website to manage the subscription list, send newsletters, promotions and special offers. The data you provide to the Owner will be located on the servers of AXARNET COMUNICACIONES S.L – B-97193114 Ronda de Narciso Monturiol y Estarriol 17 B, 1-1, Building AS Center III Technological Park 46980 Paterna, Valencia.

  • Order management: The Owner will use the client’s personal data to manage and send orders: Name, identification document, address, telephone number, email and payment method.

There are other purposes for which the Owner processes your personal data:

  • To guarantee compliance with the conditions included in the Legal Notice and the applicable law. This may include the development of tools and algorithms that help this website ensure the confidentiality of the personal data it collects.

  • To support and improve the services offered by this website. To analyze navigation.

  • The Owner collects other non-identifying data that is obtained through the use of cookies that are downloaded to your computer when you browse the Website whose characteristics and purpose are detailed in the Cookies Policy. To manage social networks.

  • The Owner has a presence on social networks. If you become a follower on the Owner’s social networks, the processing of personal data will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and that you have previously accepted.

You can consult the privacy policies of the main social networks at these links:

The Owner will process your personal data for the purpose of correctly managing its presence on the social network, informing you of its activities, products or services, as well as for any other purpose that the regulations of social networks allow. In no case will the Owner use the profiles of followers on social networks to send advertising individually. Under no circumstances will this website transfer the personal data of its users to third parties without previously informing them and requiring their consent.

Security of personal data

To protect your personal data, the Owner takes all reasonable precautions and follows industry best practices to prevent its loss, misuse, improper access, disclosure, alteration or destruction thereof. The website is hosted at AXARNET COMUNICACIONES S.L. The security of your data is guaranteed, since they take all the necessary security measures for this. You can consult their privacy policy for more information.

Cookies policy